我們如何幫助您?

入門指南

寄送文件

簽署文件

管理文件

帳號與設定

方案與計費

安全與隱私

問題排除

入門指南

在您開始使用SelfieSign之前,需要先知道的基本觀念。 

SelfieSign安全嗎?

SelfieSign與其他電子簽章解決方案有何不同?

我可以免費使用SelfieSign嗎?

Send Documents

Quick answers on sending a SelfieSign document for signing.

How do I send a SelfieSign document?

How many recipients can I add in a document?

How many documents can I send?

Sign Documents

Find out how to fill in, and add your
signature on a document.

How do I sign my own document?

How do others sent a document sent by me?

How do I download signed documents?

Manage Documents

Learn how to organize, and track
documents you’ve sent and signed.

How do I organize my documents?

How do I track the status of my documents?

How do I create a template in SelfieSign?

Account & Settings

Tips on how to update, and personalize your account and settings.

How do I change my email address?

How do I reset my password?

How do I add recipients to my contact list?

Plan & Billing

Everything you need to know about
your plan, billing history, and invoices.

What payment methods can I accept?

How do I upgrade my SelfieSign plan?

What happens to my documents if I change plans?

Security & Privacy

We adhere to e-signature regulations like GDPR and protect the data of users like you.

How do I download the audit trail of a document?

How does SelfieSign protect my data?

Can anyone else access my files?

Troubleshooting

If you run into errors or issues,
we have the answers.

I am having trouble logging in.

I did not receive an account activation email.

The app is freezing or crashing.

Popular Questions

Is SelfieSign secure?


要新增問題,請前往應用程式設定,點選「管理問題」按鈕。




Is SelfieSign legally binding?


是!請按照以下簡單步驟新增圖片:

  1. 進入應用程式設定
  2. 按一下「管理問題」按鈕
  3. 按一下想附加圖片的問題
  4. 編輯問題時,請按一下圖示,再從圖庫新增圖片




How do I send an electronic document?


是!使用者能輕鬆從YouTube或Vimeo新增影片:

  1. 進入應用程式設定
  2. 按一下「管理問題」按鈕
  3. 點選您想附加影片的問題至
  4. 編輯您的問題時,點選影片圖示,再貼上YouTube或Vimeo影片網址
  5. 就這麼簡單!影片縮圖將顯示於回答文字框中




How do I sign a document sent to me?


常見問題標題可在應用程式設定的設定標籤中調整。您也能取消勾選設定標籤的核取方塊來移除標題。




How long do you store my documents?






I still need help…

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