How can we help?
The Basics
Before you start using SelfieSign,
we have some basics to run through.
Is SelfieSign secure?
How do I create an account with SelfieSign?
Can I use SelfieSign for free?
Sign Documents
Find out how to fill in, and add your
signature on a document.
How do I sign my own document?
How do others sent a document sent by me?
How do I download signed documents?
Manage Documents
Learn how to organize, and track
documents you’ve sent and signed.
How do I organize my documents?
How do I track the status of my documents?
How do I create a template in SelfieSign?
Account & Settings
Tips on how to update, and personalize your account and settings.
How do I change my email address?
How do I reset my password?
How do I add recipients to my contact list?
Plan & Billing
Everything you need to know about
your plan, billing history, and invoices.
What payment methods can I accept?
How do I upgrade my SelfieSign plan?
What happens to my documents if I change plans?
Security & Privacy
We adhere to e-signature regulations like GDPR and protect the data of users like you.
How do I download the audit trail of a document?
How does SelfieSign protect my data?
Can anyone else access my files?
Troubleshooting
If you run into errors or issues,
we have the answers.
I am having trouble logging in.
I did not receive an account activation email.
The app is freezing or crashing.
Popular Questions
Is SelfieSign secure?
Are SelfieSign signatures legally binding?
How do I send a SelfieSign document?
Step 1: Upload Your Document
In your SelfieSign Home view, click New Document. Next, click Open File to upload a document from your computer, or drag and drop the file.
Step 2: Add Your Recipients
In the Recipient field, enter the recipient’s e-mail address.
To assign a signature or other field to each recipient, click and drag a field from the right Fields Panel and place it on the document.
Step 4: Add Document Name
Keep or change the default document name, and click SEND.
How do I sign my own document?
Step 1: Go to the Home view, and click "Add Documents”
Step 4: In the Add Fields view, click and drag a Sign Block (aka a signature field) to place it on the document. Then, click "Setting Done” in the top navigation bar
How long do you store my documents?
SelfieSign will store your documents for at least 10 years as long as you have an account with SelfieSign unless specified otherwise.
SelfieSign安全嗎？
使用SelfieSign簽署的簽名具有法律效力嗎？
是的，使用SelfieSign簽署的簽名都具有法律效力。
您的文件在法庭可作為證據，文件的每份簽名我們不僅會提供一個完整的歷史紀錄，還會提供錄製簽署過程的影像。
我要如何寄送電子文件？
首先，若您尚未登入SelfieSign，先登入您的帳戶。
步驟1：上傳您的文件
在您登入SelfieSign後的首頁，點選「新增文件」，然後點選「選擇檔案」上傳您電腦的文件，或是直接拖曳該文件檔案。
在收件人的欄位，填寫該收寄人的電子郵件地址。
點選位於右側的任何欄位，將其拖曳至左方的文件上，完成後，點選上方的「設定完成」。
Keep or change the name for the document, and click SEND.保留或更改預設的文件名稱後，點選「寄出」按鈕。
我要如何簽署我的文件？
步驟1：點進「主畫面」頁面後，點選＂新增文件＂
步驟3：在「新增文件」頁面，輸入您自己的電子信箱
SelfieSign會保存我的文件多久？
除非我們另有說明備註，只要您有SelfieSign帳號，我們會保存您的文件至少10年。